Every claim. Every step. One platform.
claims.Online is a cloud-based claims management platform for insurance companies, fleet managers, and service networks — covering the full claim lifecycle from first notification to final settlement.
Who It's For
Insurance Companies
End-to-end claim processing — registration, inspection, settlement, and closure — in one integrated system. Full audit trail included.
Fleet Managers
Coordinate damage claims across your entire vehicle fleet with real-time task tracking and field expert dispatch.
Service Networks
Manage field assignments, on-site inspection workflows, and document collection — all in one place.
The Platform at a Glance
A complete system — not a collection of tools.
Case Management
From intake to settlement
Activity Management
Tasks, inspections, and expert dispatch
Document Management
Structured storage, PDFs, and photos
Damage Calculation
Audatex integration, repair cost breakdown
Party & Vehicle Registry
Centralized data for everyone involved
Dashboard & Analytics
Real-time KPIs and workload visibility
Audit & Compliance Log
Tamper-proof, immutable activity records
Configurable Form Builder
No-code forms, conditional logic, PDF export
Why claims.Online
Built for how insurance claims actually work.
End-to-end lifecycle
One platform from claim intake to settlement. No system switches, no data re-entry, no gaps.
Dedicated tenant isolation
Your data, users, and configuration are fully separated. Independent authentication, access control, and reference data — yours alone.
Configurable without code
Workflows, forms, status progressions, and reference data adapt to your processes. Configuration, not customization — fast to deploy, easy to update.
Audit-ready by design
Every action is logged with user, timestamp, and context. Immutable records support regulatory compliance, dispute resolution, and internal oversight.
API-first and integration-ready
Every capability is available via REST API. Out-of-the-box integrations with Audatex, vehicle valuation services, identity verification, and Google Maps.
Workflow diagram coming soon
For Every Role in Your Organization
Designed for the people who work claims every day.
Callcenter / Dispatcher
Claim intake, task assignment, case overview
Claims Handler
End-to-end case management — tasks, documents, calculations, history
Field Inspector
Mobile task queue, on-site recording, photo upload
Supervisor
Review workflows, approval queues, workload oversight
Compliance / Audit
Full audit trail, authentication log, compliance reporting
Manager
Real-time statistics, capacity planning, performance tracking
Integrations
claims.Online connects to the tools your adjusters already rely on — and opens every capability to your core systems via REST API.
Full API access to all platform capabilities
Ready to modernize your claims operation?
See claims.Online in action — tailored to your workflows and volume.